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Info questions
FREQUENTLY ASKED QUESTIONS
What’s a product’s delivery time?
Depends on your place of residence, usually it takes from 5 to 20 days.
What payment methods do you accept?
We take debit and credit cards.
Do you make overseas shipments?
Yes, wherever a shipment service may send a product
Can I track my art piece?
When entering your DECORAZONMEXICO account, you may track your pieces, you’ll also receive a guide adfter each purchase.
Do you have a refunds policy?
Yes, you may check it out through this link: https://decorazonmexico.com/garantias-reembolso-devoluciones/
https://decorazonmexico.com/garantias-reembolso-devoluciones/
Can I customize or make special orders?
Yes, you can send us an email at contacto@decorazonmexico.com and let us know what you’re looking for.
What’s the quality of the art pieces?
All our products are handmade by qualified and recognized artisans, no piece is the same as the other, the products are amongst the best in their field.
. Do you offer discounts or special promotions?
Yes, we’ll let you know of them by email and social media.
How could I contact customer service?
You may contact us at contacto@decorazonmexico.com
Do you have a physical venue where I could see the artwork in person?
Yes, we are in Mexico City at Plaza San Jacinto #20 in San Ángel, ZIP code 01000.
How can I know if the product I’m interested in is available?
All the products you see on our ecommerce are currently in stock and available.
What security and data protection measures do you have on your website?
Learn about our privacy policy by visiting the following link: https://decorazonmexico.com/aviso-de-privacidad/
About us:
CONTACT US FOR ANY QUESTIONS
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