TERMS AND CONDITIONS

This website is implemented by the company Loyalty Corp MS S.A.P.I de C.V. who holds all the representativeness of the design and brand "DECORAZÓN MÉXICO" hereinafter in this document identified as (DECORAZÓN MÉXICO), including all information, tools and services available to you on this site, the user is conditioned to the acceptance of all terms, conditions, policies and notices set forth herein.

By visiting our site and/or purchasing something from us, you participate in our "Service" and agree to the following terms and conditions ("Terms of Service", "Terms"), including all additional terms and conditions and policies referenced herein and/or available through hyperlinks. These Terms of Service apply to all users of the site, including without limitation users who are browsers, suppliers, customers, merchants, and/or content contributors.

Please read these terms of service carefully before accessing or using our website. By accessing or using any part of the site, you agree to the terms of service.

It is important to note that any new features or tools added to the current store will also be subject to the Terms of Service. You can review the current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of the Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of, or access to, the website following the posting of any changes constitutes acceptance of those changes.

In the event that you do not agree to all of the terms and conditions of this agreement, then you should not access the website or use any of the services. If the Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Our store is hosted on Woocommerce. This channel provides the online trading platform, which allows us to sell our products and services to you.

ONLINE STORE TERMS (ONLINE)

By operating this site, you represent that you are of the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Failure to comply with or breach of any of these Terms will result in immediate termination of your Services.

ACCURACY AND TIMELINESS OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without first consulting more accurate, complete or timely information. Any reliance on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including your credit card information), may be transferred unencrypted and involve (a) transmissions through several networks; and (b) transmissions through several networks. (b) changes to conform or adapt to technical requirements for network or device connection. Credit card information is always encrypted during the transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.

SERVICE AND PRICE CHANGES

Prices of our products are subject to change without notice. We reserve the right to modify the Service or any part of its content at any time without notice.

We will not be liable to you or any third party for any modification, price change and/or suspension of the Service.

PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website(www.decorazonmexico.com).

These products or services may have limited quantities and may be subject to return or exchange in accordance with our Return Policy only.

We have made every effort to display the colors and images of our products in the store as accurately as possible. We cannot guarantee that your computer monitor or mobile device will display colors accurately.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region or jurisdiction.

We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of the products or services we offer.

Shipments are made to the address indicated at the time of placing the order, we are not responsible for inaccuracies in the shipping address.

BILLING AND ACCOUNT INFORMATION

In order to make the corresponding invoicing, it is necessary that you send the correct data at the moment of placing your order. If you have not done so at that time, please contact us within 3 business days at: 5593720497 and 5592194212.

In the event that we make a change or cancel an order, we may attempt to notify you by contacting us via email and/or billing address, phone number provided at the time the order was placed.

We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information used for all purchases made at our store. You agree to promptly update your account and other information, including your delivery address and email address, so that we can complete your transactions and contact you when necessary.

For clarifications or details about the billing and collection procedure please contact us at: 5593720497 and 5592194212 or you can write to us at facturacion@decorazonmexico.com.

PROCESS and TYPES OF SHIPMENT

1.- FREE SHIPPING: Applies only to Mexico City on purchases over $1,000.00 (ONE THOUSAND PESOS 00/100 M.N.).

The shipping time for FREE shipping is 5 working days. The time of DELIVERY to your home will depend on the courier company and the delivery address.

Our delivery time with STANDARD shipping is 10 to 15 business days.

Shipments are made to the address indicated at the time of placing the order, we are not responsible for inaccuracies in the shipping address.

We protect shipments with an insurance of up to $2,500.00 MXN which covers theft or loss in the process of moving the shipment. For higher value purchases we suggest you purchase insurance for your shipment.

WARRANTIES

All our items are guaranteed for 30 calendar days from the date of receipt. Once this period has expired, no exchange or return can be processed.

RETURNS

1. If the item arrived broken or damaged; it will be necessary to report it to us at the moment of receiving it in order to process its collection and replacement or refund of the amount.

• It is necessary to keep the original packaging and photographically record the damage to be included in the report and return request.
• At that time please send an email to atencion@decorazonmexico.com.
• Include description of the damage, photos, folio and date of purchase and your contact information.
• We will arrange for pickup of the damaged item.
• Once received it will be evaluated and we will let you know the procedure to follow.

1. If you decide to return the item because you do not like it or are not satisfied with it

• Please send an email to atencion@decorazonmexico.com with the details of your request.
• We will organize the pickup of the item
• Once received, it will be evaluated and we will let you know the procedure to follow.

In both cases we ask you to indicate if you want a refund of the value of the item or a replacement product; in case of replacement we will contact you to offer you a product of the same or similar category, because since these are handicrafts there are no products in series that can be identical.

In case of refund, the cost of packing and packaging materials and shipping costs will be deducted, only the value of the item will be refunded. Returns may take up to 15 business days.

The reimbursement or return will not proceed in the following cases:

• If, on return, the item is different from the original one
• If it was improperly handled
• If more than 30 calendar days have passed since delivery.

CANCELLATIONS

If you wish to cancel the order before receiving it, it is necessary to send an email to atencion@decorazonmexico.com mentioning the reasons, folio number and amount of the purchase, we will validate the delivery status and we will let you know how to proceed as it depends on the selected courier.

THIRD PARTY LINKS

Certain content, products and services available via our Service may include material from third parties.

Third party links on this site may direct you to third party web sites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and shall not have any liability or responsibility for any third party materials or websites, or for any materials, products or services of third parties.

We are not liable for any damages or injury related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third party websites. Please carefully review the policies and practices of third parties and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.

USER COMMENTS, RECRUITMENT AND OTHER MAILINGS

We have no obligation to, monitor, edit or remove content that we deem to be unlawful, offensive, threatening, libelous, defamatory, defamatory, pornographic, obscene or objectionable or violates any party's intellectual property or the Terms of Service.

If, at our request, you submit certain specific submissions (e.g., contest entries) or without a request from us you submit creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, or otherwise use any comments you have submitted to us. We do not have and will not have any obligation (a) to keep any comments confidential; (b) to pay compensation for comments; or (c) to respond to comments. You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments do not contain defamatory or otherwise unlawful, abusive or obscene material, or contain computer viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, use an identity other than a legitimate one, or otherwise mislead third parties or us as to the origin of your comments. You are solely responsible for the comments you make and their accuracy. We take no responsibility and assume no liability with respect to comments posted by you or any third party.

OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without warranties, representations or conditions of any kind and without any endorsement. No tendremos responsabilidad alguna derivada de o relacionada con tu uso de herramientas proporcionadas por terceras partes.

Any use you make of optional tools offered through the Site is at your own risk and discretion and you should ensure that you are familiar with and approve of the terms under which these tools are provided by the third party provider(s).

OMISSIONS AND ERRORS.

From time to time there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit time and availability. We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Service or any related website is inaccurate at any time without notice (including after you have submitted your order).

We undertake no obligation to update, correct or clarify information on the Service or any related website, including, without limitation, pricing information, except as required by law. No updated specification or update date applied on the Service or any related website should be taken to indicate that all information on the Service or any related website has been modified or updated.

EXCLUSIONS OF USE

In addition to other exclusions as set forth in the Terms of Service, use of the site or its content is prohibited: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any regulations, rules, international, federal, provincial or state laws, or local ordinances; (d) to infringe or violate our or any third party's intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, libel, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to present false or misleading information; (g) to upload or transmit viruses or any other malicious code that is or may be used in any way that could compromise the functionality or operation of the Service or any related website, other sites or the Internet; (h) to collect or track personal information from others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other sites or the Internet. We reserve the right to suspend your use of the Service for violating any of the prohibited use items.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

You agree that from time to time we may suspend or limit the service for indefinite periods of time or cancel the service at any time without notice.

We do not warrant or guarantee that your use of our service will be uninterrupted, timely, secure or error-free.

You expressly agree that the use of, or the possibility of using, the service is at your own risk. The service and all products and services provided through the service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

We cannot guarantee that the results that may be obtained from the use of the service will be accurate or reliable.

In no event shall DECORAZON MEXICO, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any damages, losses, claims, or direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost revenues, lost savings, lost data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising out of the use of any of the services or products purchased through the service, or for any other claim related in any way to the use of the service or any product, including but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available through the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

INDEMNITY AND SEVERABILITY

You agree to indemnify, defend and hold harmless DECORAZÓN MÉXICO and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of the Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be effective to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, such determination shall not affect the validity of enforceability of the other remaining provisions.

AGREEMENT AND TERMINATION

Failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

The Terms of Service and any policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service and supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against DECORAZÓN MÉXICO.

The obligations and liabilities of the parties incurred prior to the date of termination shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you stop using our site.

If in our judgment, you fail, or are suspected of having failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our services (or any part thereof).

CHANGES IN THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our Web site or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

LEGISLATION

These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance expressly with the laws of Mexico City, formerly Distrito Federal.